Current students IT services

Mission

The Division of IT & Technical Department supports the university’s mission of teaching and learning, research, and infrastructure in terms of technical support, information systems and networking infrastructure.

Contact Us

Email : it.helpdesk@murdochdubai.ac.ae

IT Policy & Guidelines

Frequently Asked Questions

What is LMS?
How can I access LMS?
What is my LMS ID?
How can I obtain my LMS Password?
What is MUISCD ID?
What is my initial password for MUISCD ID?
What is the password complexity for MUISCD ID?
What if i do not remember my MUISCD password?
What is my Email Address?
How do I access my mail?
How can I save a message to my Drafts folder so I don't lose it when I'm composing it?
What is my mailbox size limit?
Why is my mailbox managed so tightly?
Why am I getting warning messages from the System Administrator about my mailbox size?
What happens if someone sends me a message when my mailbox is over the limit?
What is the limit on the size of each message?
Can I do a spell check in Outlook Web Access?
Can I add a signature to my outbound email?
What does the OWA Junk Mail filter do?
How do I forward my email to my non-university account (i.e. Gmail, Hotmail)?
I just emptied my Deleted Items folder in OWA and I accidentally deleted something important. Can I get it back?
In Outlook Web Access I only see 25 messages. Where are the rest of them?
I can only see a few messages in my Inbox, but there had been dozens when I last looked. Where did they go?
When I try to send a message, I get a pop up: "You have exceeded the storage limit on your mailbox. Delete some mail from your mailbox or contact your system administrator to adjust your storage limit." What can I do?

If your question is not answered here, please contact IT Help Desk at:

Tel : +9714 4355700 Ext: 280
Email: it.helpdesk@murdochdubai.ac.ae